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Patient Complaints

Should you wish to express a grievance we would encourage you consider whether or not there is cause for complaint.  We would want to resolve the matter as swiftly as possible and encourage you to view  the practice procedure for complaints before completing the complaint form.

Please review the River Wey Medical Practice Complaints Procedure here. 

River Wey Medical Practice Complaints Form can be downloaded here.  Forms should be returned by hand to the Reception Desk, in writing to the Practice Manager or email to reception.riverwey@nhs.net 

Independent Health Complaints Advocacy service, support for individuals who may need to make a complaint about an NHS service.  This service provides free, confidential and independent support and assistance to disabled patients and their carers living in Surrey. visit their website for further information here



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