The easiest and fastest way to get any kind of help is with askmyGP. It saves us time too, so please help us to help you.
Please use askmyGP 8am to 5pm Monday to Friday, if is is urgent and between 5 and 6.30pm then please call surgery.
Please ensure that all routine appointment requests and test results and follow up appointments are submitted before 1pm to enable them to be actioned on the day.
We will see you same day if needed.
All our registered patients are welcome, parents and carers on behalf of patients too.
You can name a GP if you wish (so long as they are working today)
You may prefer a telephone, email or face to face response
You can sign up now, with no paperwork
Login below to access to your medical record and to order repeat prescriptions
Sign up from the comfort of home using the NHS app
2. Take a form of ID passport or driving licence and proof of address to reception and fill in the short registration form that you are given by your practice.
3. Once you have signed up, you will receive a letter or email with your unique username, password and instructions on how to log in.
You can register with the;
At River Wey Medical Practice it has been decided not to allow nurse appointments to be booked on-line. The reason for this is that all nurse appointments require different lengths of time according to which procedure is being carried out and some of these procedures require double slots. Please call 01252 737387 to speak to one of our receptionists to book an appointment with one of our practice nurses.
Blood Pressure Checks
Our local pharmacy has informed us that they are vey happy to carry out blood pressure checks and give you a print out of the reading, which when returned to us, can be added to your records.
The Primary Care Trust has arranged a telephone translation service for those patients unable to speak English. Most languages are covered. Signing interpreters are also available by prior arrangement for those patients with hearing difficulties.
Safety and Comfort
We ask parents to exercise control over their children at all times while in the surgery. This is to avoid accidents occurring and out of consideration for our other patients.
Fire alarms are tested every Thursday morning in the Hospital & Centre for Health, usually between 09:30 and 10:00.
Hospital & Other Referrals
Usually your doctor will book your NHS appointment during your consultation under Choose & Book. Should you choose a private referral, your doctor may ask you to make your own appointment and collect a letter for the specialist. We ask you to allow 5 working days before your appointment so that the letter can be prepared.
If you and your GP decide that you need to see a specialist for further treatment, you can now choose where to have your treatment from a list of hospitals or clinics. As well as hospitals, your GP may also be able to refer you to community-based services, such as GPs with Special Interests or community clinics. Alternatively, if your GP decides to refer you to a Clinical Assessment Service and you then need to go to hospital, you will be able to choose from this list of hospitals. The PCT is responsible for the range of service providers available to patients.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.