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Click for help online with askmyGP 

The easiest and fastest way to get any kind of help is with askmyGP.  It saves us time too, so please help us to help you.

  • Please use askmyGP 8am to 5pm Monday to Friday, if is is urgent and between 5 and 6.30pm then please call surgery. 

  • Please ensure that all routine appointment requests and test results and follow up appointments are submitted before 1pm to enable them to be actioned on the day. 
  • We will see you same day if needed.

  • All our registered patients are welcome, parents and carers on behalf of patients too.

  • You can name a GP if you wish (so long as they are working today)

  • You may prefer a telephone, email or face to face response

  • You can sign up now, with no paperwork

Generic Statement for NHS trusts and CCGs

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

 Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:

  •  Stay indoors and avoid contact with other people as you would with the flu

  •  Call NHS 111 to inform them of your recent travel to the country

 Information for the public is available at gov.uk/coronavirus

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the surgery and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

 

Everyone is being reminded to follow Public Health England advice to:

 

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus


Mission Statement

River Wey Medical Practice aims to provide the highest possible standards of clinical and patient care.

We are determined to create a warm and welcoming environment for our patients.

We want to treat them and our staff with sensitivity, kindness and respect at all times.

Above all we want our patients to feel they have been looked after in a professional and sympathetic manner.  

We aim to be a pro-active, learning organisation striving for excellence, communication, innovation, and reflection. 

 

(Site updated 13/02/2020)
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